TEAM BUILDING AND PROBLEM SOLVING WORKSHOP
This workshop is designed as a team-building, problem-solving, and process improvement initiative. It aims to empower participants, build essential skills, foster ownership, and enhance accountability. The process yields measurable benefits in terms of both outputs and outcomes.
Step 1: Define the Problem with Leadership
Collaborate with leadership to identify the specific problem that needs to be addressed. Agree on the parameters and boundaries for the proposed solution.
Example Parameters:
The solution/proposal must not exceed a budget of £10k.
The solution/proposal must be implemented within 12 weeks.
The solution/proposal must utilize internal or pre-approved resources only.
The solution/proposal must benefit the organisation by £25k (time or cost saving or increased revenue)
The team is responsible for the project delivery.
| What problem are we solving | |
|---|---|
| Description of aim / challenge | |
| Who are the decision makers | What are the criteria for success |
| List of key people | List of criteria |
| What is the context of the work | What is the scope of the work |
| Key factors | What is in-scope |
| What is out-of-scope | |
| What are the expected products | Who are the problem solving team members |
| End products / deliverables | Team people |
Step 2: Invite and Inform Participants
Send invitations to selected individuals, explaining the workshop’s aim, purpose, objectives, outcomes, and their roles.
You are invited, along with [names], to participate in a workshop on [topic]. The goal is to analyze, fix, improve, or develop a solution/proposal/process within the agreed parameters. This is a 1.5-day workshop structured as follows:
Agenda Day 1: Morning
Introductions
Discussion of the problem/symptoms
Review of the scope, parameters, and boundaries (mandate/scope)
Presentation on simple problem-solving tools
Agreement on a problem statement
Identification of required resources to address the problem
Agenda Day 1: Afternoon
Data gathering through phone calls, emails, internet research, and peer consultations
Identification of issues, options, and possibilities
Assessment of the complexity and value of each option (calculation of time or cost saving or increased revenue)
Formation of a project delivery plan (including roles, goals, tasks, dates, and resources)
Preparation of a presentation for leadership approval
Agenda Day 2: Early Morning
Compilation of documents, facts, slides, and flipcharts
Rehearsal of the presentation for leadership approval
Agenda Day 2: Afternoon
Presentation to leadership for approval
Leadership decision: approval (with potential feedback) or rejection (with reasons provided)
Step 3: Conduct the Workshop
Execute the workshop as outlined above. The duration may vary based on the problem’s complexity, the number of participants, and the need for training in problem-solving tools and project planning basics.
Read: The Importance of Addressing Underlying Problems, Not Just Symptoms
https://www.adaptconsultingcompany.com/2024/06/08/the-importance-of-addressing-underlying-problems-not-just-symptoms/
Read: Problem-Solving and Process Improvement Tools
https://www.adaptconsultingcompany.com/problem-solving-and-process-improvement-tools/
At the conclusion of the workshop, the team will compile all gathered information into a comprehensive proposal to present to the leadership for approval. Each presentation will be approximately 15 minutes and will include the following sections:
1. What is happening now.. Describe the current process .
2. This is bad because.. Describe the current problems, issues and matters which merit improvement .
3. Our solution is.. Describe the proposed solutions, their features and benefits .
4. Costs.. Describe the costs of the solutions, include ‘real’ costs of buying items and ‘notional’ costs of people’s time.
5. Benefits.. Including time savings, spend savings and avoided costs
6. Action Plan.. Simple table of who does what, when.
7. We are asking you to say yes to.. Clear list of what the Decision Panel is being asked to say “YES” to; be clear of the task, people, costs, time and outcomes, which the Decision Panel are being asked to agree and support.
The decision panel meeting will be limited to one hour and include the Directors. Given the time constraints, there may be limited opportunity for Q&A. Therefore, we will urge the decision panel to make a YES or NO decision during the meeting.
Step 4: Implement the Project
Begin the project delivery according to the plan developed during the workshop. Ensure adherence to the agreed roles, goals, tasks, dates, outputs, and outcomes.
Step 5: Review and Iterate
Upon project completion, review the outcomes and gather lessons learned. Use this feedback to refine the Work-out process for future problems, proposals, or processes to be addressed within the next 12 weeks.
This structured approach not only addresses current issues but also builds a robust framework for continuous improvement and team development.
BENEFITS FOR PEOPLE, PROCESS, AND ORGANIZATION
Implementing this team-building and problem-solving workshop offers numerous benefits for individuals, processes, and the overall organization. Understanding these benefits can help motivate participants and garner support from leadership.
Benefits for People
1. Skill Development: Participants enhance their problem-solving, critical thinking, and project management skills.
2. Empowerment: Individuals gain a sense of ownership and accountability, leading to increased confidence in their abilities.
3. Collaboration: Team members improve their ability to work collaboratively, fostering stronger interpersonal relationships and team dynamics.
4. Career Growth: The experience and skills gained through this process can contribute to personal career advancement opportunities.
Benefits for Process
1. Efficiency: By systematically addressing problems, processes become more streamlined and efficient.
2. Innovation: Encouraging creative problem-solving leads to innovative solutions and improvements in existing processes.
3. Consistency: Establishing a standard approach to problem-solving ensures consistency in how issues are addressed and resolved.
4. Scalability: The framework can be applied to various problems, making it scalable and adaptable to different situations.
Benefits for Organization
1. Improved Performance: Effective problem-solving and process improvements lead to enhanced organizational performance and productivity.
2. Cost Savings: Solutions developed within budget constraints and efficient processes result in significant cost savings.
3. Employee Engagement: Empowering employees to contribute to problem-solving increases their engagement and satisfaction.
4. Organizational Learning: The iterative process of review and feedback promotes a culture of continuous learning and improvement within the organization.
5. Strategic Alignment: Ensuring that solutions align with organizational goals and constraints helps maintain strategic focus and coherence.
By highlighting these benefits, the organization can better understand the value of the workshop, leading to greater commitment and participation from all stakeholders. This comprehensive approach not only addresses immediate issues but also contributes to the long-term success and growth of the organization.
CREDENTIALS AND ACTION
About the Facilitator:
Our workshop facilitator brings a wealth of expertise and a diverse skill set to guide your team through this transformative process. With extensive experience in management consulting and a robust portfolio of professional qualifications, they are uniquely equipped to drive meaningful change and improvement within your organization.
Credentials:
MBA in Management Consulting: Demonstrates a comprehensive understanding of business strategies and management practices.
AMPG Change Practitioner: Specializes in managing and facilitating organizational change effectively.
PRINCE2 Project Manager & Agile Scrum Master: Proficient in both traditional and agile project management methodologies, ensuring flexible and efficient project delivery.
ICF Trained Coach: Skilled in professional coaching, fostering personal and team development.
First Aid for Mental Health: Equipped to support mental well-being within the workplace.
Certificate in Applied Therapeutic Skills: Capable of applying therapeutic techniques to enhance team dynamics and individual resilience.
Mediation Practitioner: Experienced in resolving conflicts and facilitating constructive dialogue.
Data Protection DPO / GDPR Practitioner: Knowledgeable in data protection regulations, ensuring compliance and safeguarding sensitive information.
Take the next step towards unlocking your team’s potential and driving organizational success. Our team-building and problem-solving workshop is designed to empower your people, enhance your processes, and deliver tangible benefits to your organization. With our facilitator’s unparalleled expertise, your team will gain the skills, confidence, and framework needed to tackle any challenge and achieve outstanding results.
Get Started Today:
Contact Us: Reach out to schedule a consultation and learn more about how our workshop can be tailored to meet your specific needs.
Empower Your Team: Invest in your team’s development and see the immediate impact on performance and engagement.
Drive Success: Implement effective solutions and continuous improvement practices that align with your strategic goals.
Join the many organizations that have transformed their approach to problem-solving and process improvement. Let’s work together to build a more efficient, innovative, and resilient future for your team and your organization. Contact us now to get started!