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Hawkins (2012) CLEAR coaching model


Hawkins (2012) CLEAR coaching model

Adapt Consulting Company support management and leadership with change programmes, often including change teams and talent academy offering the tools, templates and techniques to help organisational change.




The CLEAR coaching model, developed by Michael Hawkins in 2012, is a structured approach to coaching that focuses on facilitating effective communication and problem-solving between coaches and clients. The model consists of five key stages: Contracting, Listening, Exploring, Action, and Review.

1. Contracting: The coaching relationship begins with a clear contract. This stage involves establishing mutual expectations, boundaries, and goals. Coaches and clients define the purpose of coaching, the roles and responsibilities of each party, and the desired outcomes.

2. Listening: Effective communication is at the heart of the CLEAR model. Coaches must actively listen to clients, creating a safe and supportive environment for them to express their thoughts, feelings, and concerns. Listening involves not just hearing words but also understanding the underlying emotions and motivations.

3. Exploring: In this stage, coaches help clients explore their thoughts and feelings in-depth. This involves asking powerful questions to encourage self-reflection and insight. The goal is to help clients gain a deeper understanding of themselves and their challenges.

4. Action: Once clients have a clear understanding of their goals and challenges, the coaching process moves to the action stage. Coaches collaborate with clients to identify concrete steps and strategies for achieving their goals. Action plans are developed, and clients are encouraged to take proactive steps towards their desired outcomes.

5. Review: Regularly reviewing progress is essential to ensure that clients stay on track and make necessary adjustments to their action plans. Coaches and clients evaluate the effectiveness of the strategies employed and assess any obstacles or barriers that may have arisen.

The CLEAR coaching model is underpinned by several key principles:

Empowerment: The model emphasizes the empowerment of clients. Coaches aim to help clients develop their problem-solving skills and take ownership of their actions and decisions.

Active Listening: Effective listening is crucial throughout the coaching process. Coaches should create a non-judgmental and empathetic environment that encourages open and honest communication.

Reflection and Self-awareness: The model promotes self-reflection and self-awareness as essential tools for personal and professional growth. Clients are encouraged to explore their values, beliefs, and behaviors.

Accountability: Coaches and clients share accountability for the coaching process. Both parties are responsible for ensuring that the coaching relationship remains focused on the client’s goals.

Results-Oriented: The CLEAR model is results-oriented, with a strong emphasis on helping clients achieve tangible outcomes. The action stage is particularly geared toward taking concrete steps toward goal attainment.

In summary, the CLEAR coaching model, developed by Michael Hawkins in 2012, provides a structured framework for effective coaching relationships. It begins with clear contracting, emphasizes active listening and exploration, focuses on action and results, and includes regular reviews to ensure progress. The model is rooted in principles of empowerment, accountability, and self-awareness, making it a valuable tool for both coaches and clients seeking personal and professional development.

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